The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 14, 2026 - 00:03 PDT
Identified
We have identified the issue as a rate limit that is causing intermittent project access failures. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 14, 2026 - 00:02 PDT
Update
We are continuing to investigate the intermittent issue where certain projects are temporarily inaccessible and recover after a retry. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 13, 2026 - 23:54 PDT
Investigating
We are investigating an issue where customers are unable to access Project and Collaboration for AutoCAD Plant 3D in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 13, 2026 - 23:44 PDT
This incident affected: Collaboration for AutoCAD Plant 3D (European Union).