The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 08, 2026 - 03:04 PST
Identified
We have identified the cause of the issue where customers are unable to access Packages, Sheets and Models in Autodesk off in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 08, 2026 - 02:58 PST
Investigating
We are investigating reports of customers are unable to access Packages, Sheets and Models in Autodesk off in US and European Union region . We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 08, 2026 - 02:49 PST
This incident affected: Autodesk Construction Cloud Platform (Autodesk Takeoff, Autodesk Takeoff (European Union)).