The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 05, 2026 - 04:57 PST
Identified
We have identified the cause of the issue where users are unable to create a trial site in FPTR(Shotgun) in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 05, 2026 - 04:51 PST
Update
We are continuing to investigate where users are unable to create new trial sites in Flow Production Tracking in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 05, 2026 - 04:41 PST
Investigating
We are investigating an issue where users are unable to create a trial site in FPTR(Shotgun) in the US region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 05, 2026 - 04:30 PST
This incident affected: Flow Production Tracking (FPTR).