The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Nov 04, 2026 - 05:16 PST
Identified
We have identified the cause of the issue [briefly describe issue]. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 04, 2026 - 05:11 PST
Investigating
We are investigating an issue where customers are unable to log in to the PlanGrid Windows desktop application in the US region. The workaround is to use PlanGrid Web instead of the PlanGrid Windows desktop application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.