Autodesk Parameters Service (US | European Union | Australia region)

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 27, 2026 - 04:49 PDT

Identified

We have identified the cause of the issue where customers are unable to download files in Autodesk Parameters Service for the US, European Union, Australia region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 27, 2026 - 04:46 PDT

Update

We are continuing to investigate where customers are unable to download files in Autodesk Parameters Service for the US, European Union, Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 27, 2026 - 04:44 PDT

Investigating

We are investigating an issue where customers are unable to download files in Autodesk Parameters Service for the US, European Union, Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 27, 2026 - 04:28 PDT
This incident affected: Autodesk Parameters Service, Autodesk Parameters Service (Australia), and Autodesk Parameters Service (European Union).