Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 5, 00:43 PDT
Investigating -
We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data via the AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 5, 00:40 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 3, 23:55 PDT
Investigating -
We are investigating an issue where customers are experiencing delays and failures while creating projects in Forma - AutoSpecs, Forma Build, Forma Data Management, Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share
Jun 3, 23:50 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 3, 20:54 PDT
Identified -
We have identified the cause of the issue where customers are experiencing an issue when uploading sheets directly to the Sheets module in Forma Build. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 3, 20:50 PDT
Investigating -
We are investigating an issue where customers are experiencing an issue when uploading sheets directly to the Sheets module in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 3, 20:45 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 3, 00:25 PDT
Investigating -
We are investigating reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.
Jun 3, 00:22 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 3, 00:15 PDT
Update -
We are continuing to investigate this issue.
Jun 3, 00:14 PDT
Investigating -
We are investigating reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.
Jun 3, 00:07 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 29, 12:42 PDT
Investigating -
We are investigating reports of customers being unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
May 29, 12:21 PDT