Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 13, 05:02 PDT
Update -
We are continuing to investigate this issue.
Aug 13, 04:46 PDT
Investigating -
We are investigating an issue with [briefly describe issue]. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 04:45 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 12, 14:40 PDT
Investigating -
We are investigating an issue where customers are unable to launch live streaming within Flow Capture Viewing/Playback. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 12, 10:47 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 11, 16:34 PDT
Investigating -
We are investigating an issue with [briefly describe issue]. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 16:32 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 11, 03:41 PDT
Identified -
We have identified the cause of the issue where customers are currently unable to create/submit support cases within Autodesk account and Autodesk Assistant. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 03:31 PDT
Investigating -
We are investigating an issue where customers are currently unable to create/submit support cases within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 03:19 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 10, 22:38 PDT
Investigating -
We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 22:24 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 10, 05:34 PDT
Identified -
We have identified the cause of the issue where customers are unable to access manage page for BIM Collaborate Pro for Government. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 05:29 PDT
Investigating -
We are investigating an issue where customers are unable to access manage page for BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 05:19 PDT
Completed -
The scheduled maintenance has been completed.
Aug 9, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:02 PDT
Scheduled -
Autodesk will perform scheduled maintenance on August 9, 2026 from 1:00 AM PDT until 6:00 AM PDT to enhance platform resiliency. No service downtime or impact is expected. If you notice any unexpected behavior, please reach out to Autodesk support at www.autodesk.com/support. Thank you for your patience and understanding.
Jul 22, 17:21 PDT